Medical WhatsApp Assistant for Clinics and Offices

Your patient sends a WhatsApp message and the assistant schedules the appointment, sends reminders, and confirms attendance. Your receptionist focuses on what matters while the schedule fills itself.

Medical Offices Clinics Dentists Specialists
πŸ₯
Dr. Martinez Office
online
Hello! I'm the assistant for Dr. Martinez - General Medicine. How can I help you?

1. πŸ“… Schedule appointment
2. πŸ”„ Reschedule or cancel
3. πŸ“‹ Check my next appointment
4. πŸ’Š Request prescription
5. πŸ“ž Talk to reception
09:15
I want to schedule an appointment
09:15
Of course. These are the available times this week:

Wednesday 28 β€” 10:00, 11:30, 4:00 PM
Thursday 29 β€” 9:00, 12:00, 5:30 PM
Friday 30 β€” 10:30, 3:00 PM

Which do you prefer?
09:15
Thursday at 9
09:16
Perfect! Your appointment is confirmed:

πŸ“… Thursday March 29, 9:00 AM
πŸ‘¨β€βš•οΈ Dr. Martinez β€” General Medicine
πŸ“ 245 Central Ave, Downtown

I will send you a reminder 24h before. Do you need anything else?
09:16
70%
Fewer no-shows
24/7
Schedule available
40s
Time to schedule
98%
Confirmation rate

How the Medical Assistant Works

From WhatsApp message to confirmed appointment in seconds

1

The patient sends a WhatsApp message

They just send a message to the office number. The assistant responds instantly with available options: schedule, reschedule, cancel, or inquire.

2

Selects specialty and doctor

If there are multiple doctors or specialties, the assistant guides the patient to choose. Shows real availability synced with the doctor's schedule.

3

Picks a time and confirms

Shows available times in a clear format. The patient picks and the appointment is scheduled instantly. Receives confirmation with all details.

4

Automatic reminders

24 hours and 2 hours before the appointment, the assistant sends a WhatsApp reminder with an option to confirm, reschedule, or cancel.

5

Post-visit follow-up

After the appointment, the assistant can send doctor instructions, request a service rating, or schedule a follow-up visit.

WHATSAPP
APPOINTMENTS
MEDICAL
πŸ©ΊπŸ“±
Assistant Active

🩺 MEDICAL AI ASSISTANT

WhatsApp + Schedule + Patients

Appointments + Reminders + Records

Assistant Features

Everything your office or clinic needs to automate patient care

πŸ“…

Smart Scheduling

Patients schedule appointments directly via WhatsApp seeing real doctor availability. No calls, no waiting, 24 hours a day.

  • Real-time availability
  • Multiple doctors and specialties
  • Time blocking (lunch, meetings)
  • 24/7 scheduling without receptionist
πŸ””

Automatic Reminders

Automatic reminders 24h and 2h before the appointment via WhatsApp. Patient confirms, reschedules, or cancels with a single message.

  • Reminders 24h and 2h before
  • Confirm with a single message
  • Reschedule or cancel without calling
  • Reduces no-shows by up to 70%
πŸ“‹

Digital Records

Appointment history, patient data, medical notes, and documents. All accessible from the admin panel securely.

  • Complete appointment history
  • Doctor notes and observations
  • Attached documents and studies
  • Privacy regulation compliant
πŸ’³

Consultation Payment

Charge a deposit or full consultation fee directly via WhatsApp. Secure payment link with card, transfer, or cash at the office.

  • Deposit to confirm appointment
  • Full payment before consultation
  • Card, transfer, or cash
  • Automatic receipt to patient
πŸ’Š

Prescriptions & Follow-up

Send digital prescriptions, post-visit instructions, and medication reminders directly to the patient's WhatsApp.

  • Digital prescription via WhatsApp
  • Automatic post-visit instructions
  • Follow-up appointment reminders
  • Service satisfaction surveys
πŸ“Š

Admin Dashboard

Complete dashboard to manage schedule, patients, payments, and statistics. Daily, weekly, and monthly views of all appointments.

  • Visual day/week/month schedule
  • Patient directory with history
  • Occupancy and revenue reports
  • Export to Excel and PDF

Ideal For Your Medical Practice

πŸ‘¨β€βš•οΈ

Private Offices

General practitioners and specialists with their own office. Stop losing appointments from unanswered calls.

πŸ₯

Clinics & Polyclinics

Multiple specialties and doctors in one system. Each doctor with an independent schedule but centralized management.

🦷

Dentists

Consultations, cleanings, orthodontics, and more. Periodic appointment reminders and ongoing treatment tracking.

🧠

Psychologists & Therapists

Recurring sessions, couples or individual therapy. The assistant automatically schedules the next session.

πŸ‘οΈ

Ophthalmologists & Opticians

Eye exams, consultations, and follow-up. Annual checkup reminders and lens availability.

πŸ‹οΈ

Physical Therapists

Rehabilitation sessions with recurring scheduling. Progress tracking and exercise reminders.

πŸ§ͺ

Laboratories

Clinical study scheduling, results delivery via WhatsApp, and periodic study reminders.

Benefits For Your Office

Less administrative work, more patients seen

πŸ“ˆ

More Patients, Fewer Gaps

Patients schedule at any hour, even outside office hours. If someone cancels, the assistant automatically offers the slot to patients on the waiting list.

⏰

Free Up Your Receptionist

80% of calls to a medical office are to schedule, reschedule, or ask about hours. The assistant handles all of this automatically.

πŸ”’

Secure & Private Data

We comply with personal data protection laws. End-to-end encryption and restricted access only to authorized personnel.

Plans For Every Practice

Office
For independent doctors with their own office
  • 1 doctor, 1 office
  • 24/7 WhatsApp scheduling
  • Automatic reminders
  • Confirmation and cancellation via chat
  • Basic scheduling panel
  • Patient directory
  • WhatsApp support
Quote Office Plan
Hospital
Enterprise solution for large medical centers
  • Everything in the Clinic plan
  • Multiple branches and locations
  • Integration with HIS/EMR systems
  • Centralized admin panel
  • Comparative reports between locations
  • API for integration with your system
  • Dedicated priority support
  • Full team training
Quote Hospital Plan

Frequently Asked Questions

How does the medical WhatsApp assistant work?

The patient sends a message to your office WhatsApp and the assistant shows available services, the doctor's free time slots, schedules the appointment, sends instant confirmation, and automatic reminders before the visit. All without your receptionist needing to intervene.

Does it work for clinics with multiple doctors?

Yes, the assistant handles multiple doctors, specialties, and offices. The patient selects the specialty, the doctor, and the available time slot. Each doctor has their own synchronized schedule.

Is patient data secure?

Absolutely. The system complies with personal data protection laws and healthcare regulations. Data is stored with encryption and only authorized personnel have access.

Can I charge for consultations via WhatsApp?

Yes, the assistant can generate payment links for a deposit or full consultation payment. It integrates with Stripe, Mercado Pago, and bank transfer. The patient receives their receipt automatically.

Can it integrate with my current system?

Yes, the assistant has an API to integrate with electronic medical record systems (EMR/HIS), Google Calendar, invoicing systems, and any platform your clinic uses. We do custom integration.

How long does implementation take?

For a single office, implementation takes 3 to 5 business days. Includes WhatsApp Business API setup, service and schedule configuration, and training. Clinics with multiple doctors take 1 to 3 weeks depending on complexity.

Automate Your Office Scheduling

Schedule a demo and discover how the assistant can reduce your no-shows by 70% and fill schedule gaps automatically.

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πŸ“±

Mobile Apps

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