WhatsApp Chatbot for Restaurants and Food Businesses

Your customer sends a WhatsApp message, and the chatbot takes the order, processes the payment, and sends it to your kitchen. Automate order taking and delivery for your restaurant or food business.

Restaurants Food Stands Food Trucks Dark Kitchens
🍔
Your Restaurant
online
Hello! Welcome to Your Restaurant. I'm your virtual assistant. What would you like to order today?

1. 🍔 Burgers
2. 🌮 Tacos
3. 🥗 Salads
4. 🍕 Pizzas
5. 📋 See full menu
14:32
I want 2 classic burgers and an order of fries
14:32
Perfect! Your order:

2x Classic Burger — $178
1x French Fries — $55

Total: $233 MXN

Would you like to add anything else or shall I confirm your order?
14:32
Confirm, for delivery
14:33
Order #247 confirmed! 🎉
Estimated time: 25-35 min
Shall I send you the payment link or will you pay cash?
14:33
3x
More orders per hour
24/7
Automated service
0
Order errors
30s
Average order time

How the Chatbot Works

From WhatsApp message to kitchen in seconds

1

The customer sends a WhatsApp message

They just need to send a message to your business number. The chatbot responds instantly with the menu and options.

2

The bot takes the complete order

Shows categories, allows dish customization (extras, no onion, meat doneness), calculates the total, and confirms.

3

Processes the payment

Generates payment link for card, bank transfer, or records cash on delivery payment.

4

Sends the order to the kitchen

The order automatically arrives at your kitchen panel, thermal printer, or tablet with all details.

5

Notifies the customer

The bot sends updates: "Your order is being prepared", "On the way", "Delivered". Real-time tracking.

WHATSAPP
ORDERS
DELIVERY
🤖📱
Assistant Active

🍽️ AUTOMATED ORDERS

WhatsApp + AI + Your Kitchen

Menu + Payment + Delivery + Tracking

Chatbot Features

Everything your restaurant or food business needs to sell more via WhatsApp

📋

Interactive Digital Menu

Your complete menu inside WhatsApp with categories, photos, prices, and real-time availability. Instantly updateable.

  • Organized categories (starters, mains, drinks)
  • Dish photos with descriptions
  • Real-time updateable prices
  • Mark dishes as sold out instantly
🛒

Order Taking

The bot understands natural language: "I want 2 tacos al pastor without onion" and builds the order automatically with extras and modifications.

  • AI natural language understanding
  • Customize extras and modifications
  • Summary and confirmation before sending
  • Smart add-on suggestions
💳

Integrated Payment

Generates secure payment links within the conversation. Card, bank transfer, or cash on delivery.

  • Card payment (Stripe / Mercado Pago)
  • Bank transfer with verification
  • Cash on delivery
  • Automatic receipt to customer
🚴

Delivery Management

Control home deliveries with driver assignment, coverage zones, and real-time tracking for the customer.

  • Configurable coverage zones
  • Automatic shipping cost calculation
  • Driver assignment
  • Real-time tracking via WhatsApp
🖥️

Kitchen Panel

Real-time dashboard where the kitchen sees incoming orders, their status, and priority. Compatible with thermal printers.

  • Real-time order view
  • Statuses: received, preparing, ready
  • Automatic ticket printing
  • Sound alerts for new orders
📊

Reports & Analytics

Sales metrics, best-selling dishes, peak hours, average ticket, and driver performance.

  • Daily, weekly, and monthly sales
  • Top dishes and peak hours
  • Average ticket and repeat rate
  • Export to Excel and PDF

Ideal For Your Type of Business

🍽️

Restaurants

Full menu, takeout, and delivery orders. Handle multiple tables and simultaneous orders without errors.

🏪

Food Stands

Receive advance orders via WhatsApp. Your customer arrives and their order is already ready. Zero lines, more turnover.

🚚

Food Trucks

Share your location and daily menu. Customers order before arriving. Ideal for events and office areas.

👻

Dark Kitchens

Direct sales channel without platform commissions. Your own ordering and delivery system via WhatsApp.

Your Chatbot vs Delivery Platforms

No 30% commissions. Your customers, your data, your profits

💰

Zero Per-Order Commissions

Platforms like Uber Eats or DoorDash charge 20-35% per order. With your own chatbot, you pay a flat monthly fee and keep 100% of your sales.

👥

Your Customers Are Yours

On delivery apps you do not know your customers. With the chatbot you have their name, phone, order history, and preferences for direct marketing.

📣

Direct Promotions

Send promotions, daily specials, and discounts directly to your frequent customers' WhatsApp. 98% open rate vs 20% for email.

Plans For Every Business

Food Stand
Ideal for food stands and food trucks with a limited menu
  • Digital menu up to 30 dishes
  • WhatsApp order taking
  • Automatic confirmation and summary
  • Basic order panel
  • Customer notifications
  • WhatsApp support
Quote Food Stand Plan
Franchise
Multiple locations with centralized management
  • Everything in the Restaurant plan
  • Multiple locations / numbers
  • Centralized admin panel
  • Comparative reports between locations
  • API for POS integration
  • Dedicated priority support
  • Full bot customization
  • Team training
Quote Franchise Plan

Frequently Asked Questions

How does the WhatsApp chatbot for restaurants work?

The customer sends a message to your business WhatsApp and the chatbot shows the menu, takes the order step by step, confirms extras and modifications, processes the payment, and sends the order directly to your kitchen. All automated without staff answering the phone.

Does it work for food stands and food trucks?

Yes, the chatbot adapts to any type of food business: restaurants, food stands, food trucks, dark kitchens, cafes, and ghost kitchens. It is configured with your menu and specific schedules.

Can I receive payments directly via WhatsApp?

Yes, the chatbot generates secure payment links for credit/debit card, bank transfer, or cash on delivery. It integrates with payment gateways like Stripe, Mercado Pago, and OpenPay.

Do I need a WhatsApp Business number?

Yes, you need a WhatsApp Business API account. We handle all the technical setup: registration, number verification, business profile configuration, and chatbot connection.

How do I update the menu or prices?

You have access to an admin panel where you can add, edit, or deactivate dishes in real time. Changes are reflected immediately in the chatbot. You can also mark dishes as "sold out" during service.

How long does implementation take?

Basic implementation takes 5 to 10 business days. It includes WhatsApp Business API setup, menu upload, delivery zone configuration, and team training. More complex solutions with POS integrations take 2 to 4 weeks.

Start Receiving Orders via WhatsApp

Schedule a personalized demo and discover how the chatbot can triple your delivery orders without platform commissions.

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📊

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📱

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