Automatic statusAppointmentsPhoto quotes

No more calls asking "is my car ready yet?"

The assistant books the service, updates customers on every step of the repair and sends photo quotes over WhatsApp — while your mechanics work without interruptions.

Mechanic sending a repair status update over WhatsApp from the auto shop

AppsySoftware's WhatsApp chatbot for auto repair shops books service appointments, sends automatic status updates for every repair (received, diagnosing, waiting for parts, ready for pickup), delivers quotes with photos and videos for in-chat approval, and reminds customers of their next service by time or mileage. It works with your existing WhatsApp Business number.

🔧 Every "is my car ready?" call pulls a mechanic off the job and stalls a repair. Shops that send status updates automatically deliver more cars per day — and their customers recommend them.

What's included

What the assistant does for your shop

For general repair, auto electric and body shops, plus dealership service centers

Automatic repair status

Customers know where their car stands without calling: every stage change lands on their WhatsApp.

  • Received → diagnosis → repair → ready
  • "Waiting for parts" notice with an ETA
  • Progress photo when relevant
  • Ready-for-pickup alert

Service appointments

Tune-ups, brakes, diagnostics: customers book their slot without tying up your phone.

  • Booking by service type
  • Capacity per bay and mechanic
  • Appointment reminders for customers
  • Vehicle check-in with a digital checklist

Quotes with evidence

A photo or video of the problem + a quote in the chat = approvals in minutes, not days.

  • Formal quote right in the chat
  • Photos and videos of the issue
  • One-tap approval
  • Record of everything approved

Recurring maintenance

The assistant reminds customers of their next service by mileage or time — and books it.

  • Reminders by mileage or months
  • Service history per vehicle
  • Seasonal campaigns (tune-ups, brakes)
  • Win back inactive customers

Payments and invoicing

Payment link when the job is done and an invoice on the spot: pickup with no line at the counter.

  • Card or bank transfer payments in the chat
  • Invoice when the customer requests one
  • Deposits for parts
  • Daily close-out in your dashboard

Shop dashboard

Work orders, bays, repair times and customers on a single screen.

  • Digital work orders
  • View by bay and mechanic
  • Time tracking per repair
  • History by vehicle and customer

What changes in your shop

Mechanics without interruptions

Status calls disappear: your team fixes cars instead of answering the phone.

Faster approvals

A photo quote in the chat = customers approve in minutes and the car doesn't sit idle.

Customers who come back

The service reminder arrives before the customer starts looking for another shop.

Your questions, answered

Frequently asked questions

How does the chatbot update customers on their repair status?

Your team changes the work order stage in the dashboard (or from their phone) and the assistant automatically sends the update over WhatsApp: received, diagnosing, quote sent, waiting for parts, in repair and ready for pickup — with photos if you want.

Can I send quotes for customers to approve?

Yes. The quote arrives in the chat with the details and photos or video of the issue; the customer approves with one tap and the work order moves forward. Everything is recorded in writing.

Does it work for body and paint shops, or only mechanical repair?

It works for any auto shop: general repair, auto electric, body and paint, tire shops or dealership service centers. Status stages are configured to match your actual workflow.

How do the service reminders work?

By time (every 6 months) or estimated mileage based on how the customer drives. The assistant reminds them that a tune-up or oil change is due and offers to book it in the same message.

How much does it cost for my shop?

It depends on the modules (appointments, status updates, quotes, payments) and the size of your shop. Message us on WhatsApp and get your quote the same day, with a live demo.

Deliver more cars with the same team

Request the demo: we'll show you the full flow — from booking to "your car is ready" — on your own WhatsApp.

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