Direct bookings
Availability and rates by date, deposit and confirmation in the same chat.
- Availability calendar
- Deposit via payment link
- Automatic confirmation
Hotels and lodging24/7 AIRemote service worldwide
AI agents for hotels: direct bookings at any hour
Availability, rates, deposits and guest service in English and Spanish, 24/7, on your own WhatsApp.
An AI agent for hotels is an artificial intelligence assistant that answers on WhatsApp, web and email, handles administrative tasks using your information and hands off to a person when needed. AppsySoftware designs it, trains it on your data and has it running within weeks, for hotels in the US, Canada and Mexico.
⏱️ Every late reply is a customer comparing you with someone else. An AI agent answers in seconds, day and night.
The challenge for hotels and how an AI agent helps
Independent hotels and vacation rentals lose direct bookings because no one answers at night or in high season, and they end up paying commissions to platforms for guests who first tried to book via WhatsApp.
An AI agent replies with your availability and rates, collects the deposit with a payment link, sends the confirmation and assists guests during their stay. It works just as well for a boutique hotel as for a manager with several properties.
What's included
What an AI agent for hotels does
Every agent is trained on your real information and rules.
Bilingual service
Detects the guest's language and replies in English or Spanish.
- English and Spanish
- Your brand's tone of voice
- Escalates to the front desk with context
Before and during the stay
Arrival instructions, house rules, recommendations and guest requests.
- Automatic check-in
- Maintenance requests
- Local recommendations
After the stay
Thank-you message, review request and offers to come back.
- Review requests
- Return-guest promotions
- Guest database
WhatsApp, web and email
The agent answers on your WhatsApp Business number, on your website and by email.
- WhatsApp Business API
- Website chat widget
- Email inbox
Human oversight
You set the limits, review conversations and take over whenever you want.
- Approved responses
- Full conversation history
- Handoff to a person
What changes with an AI agent
No message goes unanswered
Messages at night, on weekends or while you're busy: every one gets a reply.
Your time goes to expert work
AI handles the repetitive tasks; you and your team focus on what takes judgment.
Follow-up that sells
Automatic reminders and follow-ups win back customers you used to lose.
Your questions, answered
Frequently asked questions
Does it connect to my booking system or channel manager?
It depends on the system: if it offers an API or a syncable calendar, the agent checks real availability. If not, we work with a shared calendar. We review this during the assessment.
Does it work for vacation rental managers?
Yes. The agent assists guests across multiple properties, sends instructions per property and coordinates cleaning and maintenance with your team.
Can it collect the deposit?
Yes, by sending a payment link from your processor (card, bank transfer or other methods depending on your provider) and confirming the booking once the payment clears.
How much does an AI agent for hotels cost?
It depends on the channels, the tasks it needs to handle and the integrations with your systems. The assessment is free and you get a fixed-price quote within 24 hours.
Do you work with clients outside Mexico?
Yes. Our team is based in Mexico and works remotely with professionals and businesses across the country and abroad, in both English and Spanish.
Put AI to work in your business
Book a free 30-minute assessment: we'll tell you what to automate first and what it would cost.
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